Product case studies showcasing problem discovery, user research, strategic thinking, and technical execution.
Revolutionizing parcel delivery for convenience and efficiency — a citywide network of secure, automated lockers for 24/7 self-service pickup in Hong Kong.
TechnicalAI-powered last-mile delivery optimization — an LLM orchestrates spatial clustering and vehicle routing solvers to optimize 1,600 daily orders across Toronto and Montreal hubs (48K+/month).
TechnicalReal-time bus arrival intelligence for Hong Kong — GPS tracking, ML-powered timetabling, and multi-channel dissemination across 3,800+ buses serving 2.7M daily trips.
StrategyBuilt Hong Kong's largest last-mile delivery network — 1,000+ smart lockers, 2,000+ network points, 11M parcels/year. From zero to market leader in 5 years.
TechnicalWarehouse operations intelligence — automated task planning, dynamic fee configuration, worker performance tracking across multi-site fulfillment operations.